Vienna Veterinary Clinic Reception Walk Through

Hello! Welcome to Vienna Veterinary Clinic. We are a health center especially dedicated to animal/pet health for all the cats and dogs in Dubai, UAE. While we are easily found on Google Maps or Waze we are located on Al Thanyah Street (somewhere between Al Wasl Road and Jumeirah Beach Road)

Vienna Veterinary Clinic

Vienna Veterinary Clinic

Healthcare services aside, part of your pet’s trip to the vet isn’t just solely based on what happens inside the consultation room. It starts the moment they leave the house, to when they’re waiting for their consults, up to when they leave.

VVC reception area

VVC reception area

Welcome inside!

Hydration is key. Whether it’s during the scorching hot summer here in Dubai, or if it’s February when we are blessed with Dubai winter. We have a water cooler in reception for pet owners or pets alike. If there are no water bowls for your cat or dog, don’t be shy and ask one of our receptionists for one.

We have cat trees available in reception which we do urge cat owners to utilize during their wait in reception. Visits to vets might be stressful, from car rides to a doctors trip, to dogs who might be hanging out in reception. When your cat is placed on a higher point in a room, it helps reduce their anxiety as well as maintain a safer distance from doggies.

Water cooler for both humans and pets

Water cooler for both humans and pets

For cats to hang out while they wait

For cats to hang out while they wait

While you wait for your fur baby’s appointment, please take the time to look around. A place to start might be our Lost & Found Board. You may never know you could help reunite a family. If not we have plenty of flyers, posters around reception with a lot of information in regards to veterinary care for your pets. Additionally, we also have a product catalogue. All products are on special order, so just let reception know and they will give you a call once it’s been delivered to the clinic for you to later pick up.

Lost & Found Board

Lost & Found Board

Flyers regarding veterinary care for your information and knowledge

Flyers regarding veterinary care for your information and knowledge

Product CATalogue if you feel like spoiling your pet

Product CATalogue if you feel like spoiling your pet

We also have dog treats available for before or after appointments. When given strategically, it can really help make your dog’s trip to the vet. Take as much as you like but use wisely :-P. Once familiar with the place, we get dogs who come in and sit immediately in front of the treat jar. Smart cookies, we love them.

If you have the time, or if you’re waiting for a vet to finish your fur baby’s billing please do help yourself and fill our a review form. Hearing your honest opinion of how we can help better improve any single aspect of your visit is always welcomed.

Dog treats to reward a good boy or to make up for a jab

Dog treats to reward a good boy or to make up for a jab

Clinic review forms

Clinic review forms

So that’s about it from our side. Just your friendly local veterinary clinic here in Dubai right in the heart of Jumeirah.

Feel free to call us for more information, appointments, of pet care advise of 04 388 3827 or e-mail us on

Few of our patients waiting very patiently for their appointments

Few of our patients waiting very patiently for their appointments



Due to the build up of bacteria, 70% of cats contract oral diseases by the time they open the tuna can on their THIRD BIRTHDAY.

Here are some signs and indicators to look out for ~

🐱 Bad breath/foul odour

🐱 Changes in eating habits

🐱 Constantly pawing at mouth or face

🐱 Drooling

🐱 Loss of appetite = weight loss

🐱 Loose/broken/abscessed teeth

If you notice these indicators bring them in for a consultation and have one of our super vets look at your cats dental health!

Mobility and Arthritis in Dogs

With the weather becoming cooler during the winter months many of our elderly pets may suffer from arthritis, a potentially painful condition that can often become worse as the environmental temperature decreases.

Old age arthritis (or osteoarthritis) is present in 20% or 1 in 5 dogs over one year of age and typically leads to pain, lameness, joint inflammation and reduced mobility, resulting in a reduced quality of life.

OA is usually a result of ongoing wear and tear and instability in the joints, although other factors such as injury, genetic makeup, infection, immune disease and cancer can also affect its progression.

Arthritis can affect one or more joints anywhere in the body; however the most common joints affected in dogs are the hips, knees, shoulders and elbows. Most of these joints depend on a layer of cartilage acting as a cushion which also provides a smooth surface so the adjoining bones can move freely over each other. This movement is assisted by the lubrication provided by synovial fluid in joints.

With arthritis the cartilage deteriorates and the synovial fluid loses its lubricating properties so that movement of the bones becomes less smooth, leading to pain, discomfort and reduced mobility.


Signs of arthritis

There are many signs that may indicate your dog is suffering from arthritis, even though most dogs are very stoic creatures and tend to mask signs of pain. Signs may include one or more of the following:

  • Reluctance to walk, climb stairs, jump or play

  • Limping/lameness

  • Lagging behind on walks

  • Pain, stiffness or slowness when getting up or down

  • Yelping when touched

  • A change in personality (aggression when normally good-natured)

  • Licking of the affected joints

These signs become more obvious as arthritis progresses, and the pain worsens. As a result of the changes that have occurred in the affected joint/s, arthritis in dogs is not a condition that can be cured. However, the pain and discomfort can be effectively controlled and managed.



The first step in managing arthritis is to schedule a veterinary appointment for a thorough clinical examination.

To help your dog be happy and enjoy life again, there are 4 important areas that we will need to focus on:

1. Weight management

This is the MOST IMPORTANT aspect of managing any animal with arthritis. Overweight animals will place proportionally more weight on their joints and therefore cause more localised inflammation and irritation to the joints- which in turn can hasten the progression of arthritis.


2. Exercise management

Exercise is a very important part of managing arthritis. Regular controlled exercise (leash walking, swimming) is extremely beneficial for keeping the joints mobile and the muscles working well.


3. Home comforts/ environment changes

In mild cases, some simple steps taken at home will help to reduce their level of pain and discomfort. Ensure that your pet has a warm, comfortable place to sleep that is away from drafts. Plenty of bedding will help protect any sore joints (a trampoline bed with extra padding is ideal). Provide a ramp in the garden, as an alternative to stairs and provide assistance when getting in and out of cars.


4. Veterinary treatments

Various veterinary treatments are available to manage osteoarthritis in pets. The best option will depend on a number of different factors involving your dog: such as age, severity of signs, progression of the disease process and whether they have any other health problems. Importantly all arthritis patients should be accurately diagnosed before starting a treatment plan.  

The different treatments that can be offered include:

Disease modifying osteoarthritis drugs such as ‘Cartrophen.’ (Pentosan polysulfate): Cartrophen is given as a series of injections: one injection a week for four weeks and then a maintenance injection once per month. These injections act to stabilise joint membranes, help joint cartilage repair and improve joint lubrication. They provide significant improvement in a high percentage of arthritis patients with minimal (if any) side effects.

Non steroidal anti-inflammatory drugs (NSAID’s): These medications are specifically formulated for use in dogs and should only be prescribed by your veterinarian. They work by reducing the inflammation around the joints and by providing significant pain relief. With regular check ups with your veterinarian to monitor your dog’s liver and kidney function, assess the most appropriate NSAID and dose rate to administer, most patients respond very well to their use.

Nutraceuticals/ Prescription diets: Eg: Glyde, Synoquin, Royal Canin Mobility diet, Hills J/D. These are dietary supplements or prescriptions diets that contain ingredients such as Glucosamine, Chondroitin sulphate, Fish Oils and/ or Green Lipped mussel. These agents work together to aid the protection of joints and can be given on a long term basis to help reduce inflammation over time.

Physical therapy: Physical therapy involves specific activities designed to improve strength and mobility without causing additional stress on a joint. It is also a useful adjunct to helping a pet lose weight and assisting rehabilitation following joint surgery.


Dental Disease


Does your dog or cat have bad breath, red or swollen gums, yellow/brown or loose/missing teeth,   reduced appetite or is losing weight? If the answer is yes your pet may be suffering from periodontal disease!......

Periodontal disease is the most common clinical condition diagnosed by vets and occurs both in adult dogs and cats and is often entirely preventable.

Periodontal disease is a bacterial infection of the mouth and involves four stages including:


By three years of age 80% of dogs and cats have some evidence of periodontal disease. Unfortunately, other than bad breath, there are few signs of the disease process that are evident! As a result, periodontal disease is often missed by owners and may cause multiple problems in the oral cavity associated with damage to internal organs in some pets as they age.

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Signs of Peridontal Disease:

Periodontal disease develops as a result of bacteria and plaque under the gum line.  Plaque mixes with minerals in the saliva and hardens into tartar which is firmly adhered to the tooth.  If the tartar isn’t removed, it will build up under the gums, eventually causing them to pull away from the teeth. This creates small pockets in the gum tissue which become pockets for bacteria. This bacteria then releases toxins which causes your pet to have bad smelling breath and infection resulting in painful and inflamed gums, loose teeth, weight loss and serious illness.

If periodontal disease is left unchecked it progresses and becomes increasingly painful.  How quickly this process takes place in your pet’s mouth depends on a number of factors, including age, overall health, diet, breed and genetics.

Periodontal disease is commonly associated with poor diet and if your dog or cat eats predominantly wet food then this can predispose them to developing dental disease. Some other conditions which may lead to periodontal disease include:


Malocclusion is the term used when one or more teeth are not properly positioned.  Selective breeding has resulted in malocclusions being “normal” for some breeds (e.g. Boxers, Bulldogs, Pugs, Shih Tzus, etc.) due to shortening of the upper jaw (maxilla).

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Retained Deciduous Teeth

Just like in people, our pets have deciduous (“baby”) teeth. These teeth stay in the mouth until 4-6 months of age when the adult teeth should erupt pushing the deciduous teeth out.  This process does not proceed correctly in some pets which results in the deciduous tooth being retained in the mouth.  Retained deciduous teeth cause problems by causing plaque accumulation and impeding the eruption of the adult tooth. All pets should be checked by a veterinarian for retained deciduous teeth between 5-6 months of age.  If retained deciduous teeth are identified they should be extracted promptly.

teeth 6.png

Feline Gingivostomatitis

Stomatitis or gingivostomatitis is another common disease affecting primarily cats.  This is a painful condition which involves severe inflammation of the oral soft tissues. It appears that stomatitis results from the cat’s immune system reacting to the plaque film on the teeth. 

teeth 7.png

Broken Teeth

Teeth may break for a variety of reasons including: trauma, aggressive chewing and decay.  Any tooth with signs of wear or fracture should be evaluated promptly.  Broken teeth can result in pain and predispose teeth to developing infection which can result in the tooth becoming non-vital.  The earlier treatment is initiated after a fracture, the better for the pet.

teeth 8.png

Masses / Oral Tumors

Any time a growth or abnormal tissue is noted in a pet’s mouth investigation is warranted.  Sometimes masses or growths are only found during the detailed examination under anesthesia during a veterinary check up.  Pets can have a variety of oral growths which can be either benign (non-cancerous) or malignant (cancerous). 

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Preventing Dental disease in your Pet

Signs of periodontal can be subtle in pets and often go unnoticed by owners.  However the good news is that with a good diet, consistent home dental care and regular veterinary check ups, periodontal disease can be slowed or even prevented!


The texture of food and its composition can affect the environment of the mouth. It can help maintain tissue integrity, stimulate saliva production, alter plaque bacteria metabolism and provide mechanical cleansing of tooth surfaces. Feeding a good quality dry dog food is preferable to feeding a wet food as the mechanical action and abrasion on the surface of the tooth when the dog bites into a hard food will help prevent the formation of plaque and bacteria on the tooth surface. Feeding raw bones in addition to good quality dental chews and treats is also a good way to prevent and/or minimise periodontal disease in your pet.


Home dental care: toothbrushing

Brush your pet’s teeth, preferably every day. If every day is too tall an order, commit to do it several times a week. If you’ve never tried brushing those canine or feline choppers -- or you’re not having much luck when you try -- view these instructional videos on how to brush your cat’s or dog’s teeth. A little time, patience and persistence can reap tremendous rewards in terms of your pet’s well-being and healthcare costs.

teeth 10.png

Regular routine mouth inspections

Perform routine mouth inspections. Your pet should allow you to open his mouth, look inside, and feel around for loose teeth or unusual lumps or bumps on the tongue, under the tongue, along the gum line and on the roof of his mouth. After you do this a few times, you’ll become sensitive to any changes that might occur from one inspection to the next. You should also make note of any differences in the smell of your pet’s breath that aren’t diet-related.

Regular Veterinary Check ups

Arrange for regular oral exams performed by your veterinarian. He or she will alert you to any existing or potential problems in your pet’s mouth, and recommend professional teeth cleaning under anaesthesia, if necessary. Once plaque has formed on the surface of teeth it cannot be removed with teeth brushing  and a scale and polish performed by a veterinarian under a general anaesthesia may be required. However once the teeth have been cleaned regular tooth brushing, diet and regular veterinary health checks are important in order to prevent reoccurrence of dental disease and further dental problems in the future.

Dental check up.PNG

Before and after a dental scale and polish:

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Are you a responsible pet owner?

When you think about the term “responsible pet ownership,” what do you think about?

It might be something simple, such as just looking after your pet. It might mean something specific, like making sure their dog is well trained or taking them for regular check-ups. We feel there is no single way to define responsible pet ownership but there are some key points. 

Are you capable of meeting their needs?

Adopting a pet is not all that different to adopting a baby. You are taking in a living thing that will depend upon you in every aspect of their life. This being said, pet ownership is a serious commitment that should never be decided on spontaneously. 

Do Your Homework!

Before adopting any potential pet big or small, you need to understand what it takes to keep the animal secure, medically cared for and content. You need to know about their behaviour and whether or not they will bland with your everyday life. If you are ready to adopt a pet, you need to research the different breeds to make sure you select one that’s a good fit for your family and your schedule.

Can you afford a pet?

Feeding is only one small element of the financial responsibility of having a pet. If you adopt a puppy or kitten, they will need to be spayed/neutered, and vaccinated to protect them from diseases. Beyond routine vet check-ups, there may be emergencies and accidents that require extensive care and quite often, considerable expense. Will you be able to pay these unexpected vet bills? Finally, the additional expense of caring for a senior pet is one that most people don’t think about when adopting a puppy or kitten, but they grow old just like the rest of us and often require special care.

Do you have time to spend with your pet?

Animals need interaction, companionship just as much, if not more, than food and water. These are the things that make your pet feel safe and content, and although they may not be as obvious as a lack of food or water, going without these emotional needs does a pet just as much harm.

Responsible pet ownership means never adopting an animal during times of major stress or life changes. It also means that when these things invariably occur, we need to find ways to help our pets have stability and ensure they don't feel neglected or forgotten. Depending on the circumstances, that might mean enlisting the aid of family or friends, dog walkers, pet sitters or a doggie daycare centre.

Exercise, socialise and training

These are three essentials of responsible dog ownership that no canine companion should ever go without. Felines need exercise and socialisation too but not quite to the same extent – and I’m sure many people would enrol their counter-surfing cats in obedience school if it existed.

Feed them a high-quality pet food

Good food is the cornerstone of good health, for humans and pets alike. This may be the simplest aspect of responsible pet ownership. Because of caring companies like Royal Canin, we can feed our dogs and cats high-quality pet food that we trust, food that provides the essential nutrients and ingredients they need to stay healthy and grow.

Commit to your pet for life

Before getting a pet, people who don’t yet have children need to consider their plans for the future. If having children is a part of those plans, they need to decide if they’ll be able to care for, train and interact with a pet once they start a family. If the answer is no or even maybe/maybe not, then it would be extremely irresponsible to adopt a pet.

Every pet deserves to have a responsible owner. If we choose to adopt an animal, then it is our duty to properly care for them and to make sure they have everything they need to be healthy, happy and safe.

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New Years Eve & Your Pet

Loud noises and commotion can cause even the calmest of pets to stress. While New Year’s Eve is often fun for us, for our animals it can be stressful and unpleasant.  When a pet gets scared, they will often try to escape the cause of fear thus leading to New Year’s Eve being the night of the highest run-away rates for pets. Here are some things you can do to help your pet:

Distract. Your behaviour will often affect your pet’s. By staying calm and treating her the same way as you usually would allow your pet to calmly play through any loud noises. If she shows no interest in playing, don’t force her.

Find a Happy Place. Most pets have a happy place they like to go when they want a good nap or to reflect on the day. Use this spot when you notice your pet becoming stressed out by the noise. 

Stay Together. For most pets, their favourite place to snuggle is somewhere near their owner. Be it on their lap, next to their feet or curled up nice and close on the couch. If fireworks are going on in the neighbourhood and you are simply watching a movie, let your pet watch the movie with you. Often just being near their owner can calm a pet down. 

It’s important to remember that your pet is acting out of fear. So if your pet makes a mess or is a bit destructive don’t scold him or yell. Your pet is afraid and is finding a way to express this fear or even to escape it. Our pets are like family so while we’re having fun our pets should be too.


Pet First Aid

For too many people first aid for animals is just not a very interesting topic…

That is until their dog or cat suddenly begins to choke on a toy. Or ingests one of the countless pet toxins found in the average home—from grapes to anything sweetened with xylitol.

The fact is, animals are surrounded by hazards, and these hazards sometimes lead to serious accidents. We need to ensure that all pet owners keep a first aid kit and be prepared should these terrible accidents happen.

Here is a list of things that we think should be in a basic pet first aid kit:

  • Gauze - For wrapping wounds or muzzling the injured animal
  • Nonstick bandages, towels, or strips of clean cloth to control bleeding or protect wounds
  • Adhesive tape for bandages  (do NOT use human adhesive bandages (eg, Band-Aids®) on pets) for securing the gauze wrap or bandage
  • Digital Thermometer —you will need a "fever" thermometer because the temperature scale of regular thermometers doesn't go high enough for pets. To check your pet's temperature. Do not insert a thermometer into your pet's mouth—the temperature must be taken rectally.
  • Eye dropper (or large syringe without needle)To give oral treatments or flush wounds
  • Muzzle (in an emergency a rope, necktie, soft cloth, nylon stocking, small towel may be used) To cover your pet's head. If your pet is vomiting, do not muzzle it!

You should, however, always consult a vet if you are in any doubt about what to do.


Your Pet During The Festive Season

We at Vienna Vets love Christmas but we also want everyone to be aware of the dangers for their pets. Please have a look at the, potentially, dangerous foods and drink below to ensure that all members of the family have a safe and wonderful festive period!

Christmas Pudding, Christmas Cake & Mince Pies

These Christmas yummies are bad for dogs for a number of reasons. They are jam-packed full of currants, raisins and sultanas, they are high in fat and are usually laced with large amounts of alcohol which can cause many of the symptoms of intoxication in humans. 

Grapes & Raisins

Consumption of these fruits can cause acute kidney failure so to be on the safe side don't allow your dog to eat these at any point. 


It is a well-known fact that chocolate is poisonous to dogs so be sure to keep it out of reach from your precious pups. In addition, the wrapping can prove to be problematic too, so keep your choccie on a high shelf. 

Macadamia Nuts

Within 12 hours of ingestion, macadamia nuts can cause your dog to experience weakness, depression, tremors, vomiting and hyperthermia (increased body temperature). To avoid a trip to the vet on Christmas Day keep these hidden away.

Cooked Bones

Once cooked, bones can become brittle and splinter easily which can lead them to piercing your cat or dog's digestive tract. Larger fragments could also get 'stuck'and cause an obstruction. 


Take care to ensure no drinks are left unattended on low surfaces or the floor, especially glasses with a wide opening and clean up drink spillages as they happen to avoid your pet clearing them up for you. We also tend to use much more alcohol in our cooking at this time of year so be careful when giving titbits to your pet.

Christmas is a wonderful time of the year for all members of the family but take a moment to ensure that everyone is safe before enjoying the festivities. 



Arthiritis & 'Hidden Pain'


Osteoarthritis is a form of joint inflammation characterized by chronic deterioration or degeneration of the joint cartilage. It is also known as “degenerative joint disease” or DJD.

Primary osteoarthritis is rare, it is generally secondary to a joint disease (such as hip dysplasia, patellar luxation, shoulder dislocation etc.) or to a trauma. Although it is a progressive disease which will worsen with age, some pets with congenital primary joint disease can show signs of osteoarthritis at a very early age.



Dogs may show decreased activity level; be unwilling to perform certain tasks and have intermittent lameness or a stiff gait that slowly progresses. Lameness or abnormal gait may become worse with exercise, long periods of lying down or resting, and/or cold weather.


Obvious lameness may not be seen; instead, they may have difficulty grooming, jumping onto furniture, or accessing the litter box; and they may have increased irritability.


Diagnosis is made on history, clinical signs, and pain when manipulating the joint. It is confirmed by X-rays showing alterations of the joint / cartilage.

Treatment and prevention

  • Weight management is very beneficial as obese dogs put more pressure on their joints
  • Physiotherapy can help: Maintaining or increasing joint motion—passive range of motion exercises, massage, swimming.
  • Joint supplements to slow the progression of the disease are of great help, and omega-3 fatty acids can also be used to reduce the inflammation.
  • As the disease progresses, some anti-inflammatory medications may be needed to help with the pain and inflammation.

Ask us for more information on 04 388 3827 or book you pet in for a consultation with one of our vets. 


Our Pets!


All of the treats and toys sold at Vienna Vets are picked specially with your pets in mind. All of our staff here are pet owners and before we put anything on our shelves we (or should I say our pets) trial and test them first.

Lucy & Pippa

Lucy & Pippa

We will only recommend them to you if they have passed the test with flying colours! If a toy breaks too easily or doesn't spark interest then we will not recommend them to you.

Likewise, for food and treats, we carefully check the ingredients and only then try them out. If our pets like the food and we are happy with its quality we will suggest it to you. 

Macie, Kahra & Casey

Macie, Kahra & Casey

As you can imagine, working at a veterinary clinic has resulted in us all having many animals, most of which were rescued in Dubai through rescue organisations or after they have been abandoned/surrendered to us.

Those that weren't, were brought with us from other countries and welcomed our ever growing number of furry family members. 

Bibe, Roux, Elmo, Yogi, Axel, Zoey, Raleigh, Rosie & Blu

Bibe, Roux, Elmo, Yogi, Axel, Zoey, Raleigh, Rosie & Blu

In total, we have over 30 pets in the Vienna Vets family and we're sure there will be more to come.

Coco, Rose, Chompy, Pumpkin & Hobbs

Coco, Rose, Chompy, Pumpkin & Hobbs

Here are some pictures! What do you think?

Frodo, Gizmo, Gomez, Pippin, Patty, Thing 1 & Thing 2

Frodo, Gizmo, Gomez, Pippin, Patty, Thing 1 & Thing 2

Biosecurity is always a priority!

Are you worried about taking your pets to the vets in case they pick up infections?

At Vienna Veterinary Clinic, we value cleanliness as the first step to control and prevent the spread of infectious diseases! High standards of practice hygiene are achieved by making biosecurity a PRIORITY and here at Vienna Vets it is at the top of our list.

BIOSECURITY is a term for “implementing protocols that are designed to limit the animal’s, staff and owner’s exposure to pathogens and diseases."

F10 Veterinary Disinfectant is used for effective and safe general disinfection in animal housekeeping procedures. It is also used for special situation disinfection to kill Parvovirus, “Cat Flu”, Ringworm and Distemper Virus! It is proven safe and effective even in the presence of your pets when used in the recommended concentrations. 

To know more information about our list of F10 products, please call us at 04 388 3827 or email us at!


Canine Parvovirus


• Canine Parvovirus is a contagious infection characterised clinically by a severe gastro-enteritis. The disease may result in a generalized bacterial infection and presence of bacterial toxins in the blood.

• Parvovirus may cause unmanageable and often fatal diarrhea in puppies.

• Rottweilers, Doberman Pinschers, Labrador retrievers, German shepherd dogs, English Springer spaniels, Alaskan sled dogs are considered to be more susceptible to canine Parvovirus infection than any other breeds of dog

• Most cases are seen between 6 weeks and 6 months of age

• More severe disease is seen in younger puppies

• Incidence has decreased dramatically with the vaccination of puppies against parvovirus

• Cats “Panleukopenia” is caused by another strain of Parvovirus, but cross-species transmission is unclear.


• Loss of energy, lethargy, anorexia, vomiting, and profuse diarrhea with rapid, severe weight loss

• Rapid heart beat

• Mucous membranes may be pale or deep red, due to the blood vessels being filled with blood, or jaundiced (yellow)

• Dehydration

• Pain or discomfort when the veterinarian feels the abdomen

• May have a fever or the body temperature may be lower than normal.


Diagnosis is made with a quick in-house test on the stools. The test has a good sensitivity but there can be a false-negative result especially at the beginning of the course of the disease.

Treatment and prevention

Vaccination as early as 6 weeks then at 8 and 12 weeks of age, followed by yearly boosters, gives a good protection against the virus.

There is unfortunately no specific treatment against Parvovirus, but hospitalization for intensive therapy and supportive treatment significantly improves survival.

Hospitalized pets must be kept isolated from other pets; hospital personnel must follow proper cleaning and disinfecting practices to prevent spread of the virus.

Intravenous fluid therapy is a mainstay of treatment; fluid rates must account for maintenance needs plus ongoing losses, which may be profound due to vomiting and diarrhea.

The virus is extremely resistant in the environment and special disinfectants should be used to clean all exposed material and areas. The virus can be shed in the stools of an infected dog for few weeks after they have fully recovered, so appropriate quarantine should be applied even after recovery. The virus can live up to a year in your pet's environment so correct disinfection must be carried out to prevent reinfection. 

Before socialising or walking your dog please check with us so that we can ensure they are fully protected against Canine Parvovirus. 

Dubai's Lost and Found Community

In Dubai there is a huge community that works behind the scenes to find lost pets and reunite found pets with their owners. This process is getting easier, with pets now being registered with the Dubai Municipality on their smart system. This registration occurs when the pet is vaccinated against Rabies at their veterinary clinic of choice.

This means soon if an animal is found and are taken to a veterinary clinic, the microchip will be easily matched to their owner. Further to this veterinary clinics can do their own check of a microchip. If a found pet is brought to them, they will contact all other veterinary clinics in Dubai  and cross reference the microchip number with their records. 

This is why it is so important that you as a pet owner or a pet finder do the following things:

1. If you are a pet owner you should register your pet with a veterinary clinic in the area. Even if they are healthy and do not need a vet you can go, register your pet with the clinic and the municipality (provided their vaccines are up to date) and obtain their official Municipality tag. This means that if your pet goes missing and someone finds them, we can get him/her back to you quickly. 

2.  If you find an animal that you suspect is belonging to someone and they do not look healthy or are injured, then bring them to a veterinary clinic. We can then check for a microchip and contact the owner whilst also attending to their health. If a pet is in your area that obviously belongs to someone but looks healthy and happy, do not move them as they could live in the local area and taking them to a veterinary clinic would be pointless. 

 Unfortunately, in Dubai, we suffer from a huge number of abandoned pets and often we can't find their owner when searching for them as they may have left the country or have not registered with the authorities. If this is the case we would then look into rehoming them to a foster family and in the future arrange for adoption. 

This process reiterates the need for your pet to be microchipped and registered correctly. 

These further measures can be taken to ensure you and your pet are quickly reunited if separated:

1. Get a name tag engraved with your telephone number. 

2. Print posters and request that they are put up in veterinary clinics and public noticeboards. 

3. Join the many Facebook community pages that work to find lost owners and lost pets. 

If you need to register your pet or would like to purchase an engraved name tag please feel free to get in touch with us on 04 388 3827.

Hypothyroidism & Your Pet

What is Hypothyroidism?

Hypothyroidism results from inadequate production and release of thyroid hormone by the thyroid gland. A decreased level of the thyroid hormone can affect the body in many ways.

Hypothyroidism is quite frequent in dogs but rare in cats.

It can be acquired or is congenital (meaning present at birth). Congenital hypothyroidism has been reported in Fox-Terriers, Giant Schnauzers and Abyssinian cats.

Acquired hypothyroidism affects more commonly middle-age, larger breed dogs including Golden retriever, Doberman pinscher, Great Dane, and Irish setter.


The most commonly noted signs include abnormalities of the skin, weight gain, sluggishness (lethargy), and weakness. Most changes appear to be secondary to decreased metabolism due to decreased levels of thyroid hormones.

Skin changes are very common, but are not seen in every pet with hypothyroidism. The most common sign in the skin is hair loss, with usually symmetrical loss of hair on both sides of the trunk, in the lower part of the chest and neck, lower part of the abdomen, and on the tail. The hair loss is non-itchy unless in presence of secondary bacterial, yeast or parasitic infections which are common.

In rare cases of severe hypothyroidism, some neurologic signs can be present such as seizures; a wobbly, uncoordinated or “drunken” appearing gait or movement and even coma.

Other signs can be mistaken as allergies such as poor coat, frequent hot spots and slow healing wounds. Often these symptoms are written off as signs of ageing rather than having them investigated.

Very rarely, the disease can be associated with heart and eye abnormalities.


Even though we can measure T4 levels at the clinic within 10 minutes, the full thyroid profile done by our external lab of choice gives us the full picture. You would need to bring your pet in the morning fasted, as the thyroid gland underlies circadian rhythm

These blood results usually come back within 3 to maximum 10 days of us sending them.

Treatment & Prevention

Hypothyroidism cannot be prevented.

Treatment consists in supplementation with a thyroid replacement hormone in the form of a daily tablet.

The thyroid hormone concentration in the blood should be checked after 3-6 weeks, and the treatment dosage can be adjusted.

Thyroid hormone supplementation in a life-long medication. Thyroid function should be monitored every 6–8 weeks for the first 6–8 months of thyroid hormone supplementation and then once to twice a year.

What is Kennel Cough?

What is Kennel Cough?

“Kennel Cough” is a common highly contagious upper respiratory disease in dogs. It is caused by a Canine Para-influenza virus, a bacteria called Bordetella, or a combination of the two.

Kennel cough is commonly seen in dogs that are exposed to many other dogs in confined places such as shelters or kennels. The disease infects only dogs and puppies and cannot be transmitted to humans.

Just like a cold in humans, the infection is transferred by fluid discharge from the nose or mouth from an infected dog. It is shed through the air by sneezing, coughing or breathing. Infected items that can spread the disease are called vectors, these can be cages, toys, bowls and caretakers.

Some dogs are silent carriers and can spread the disease without showing symptoms themselves.


The most common symptom of Kennel Cough is a dry cough, in some cases a gagging cough.

Cough is often triggered by excitement, exercise or pressure on the trachea from the collar for example.  Some dogs will have some runny nose or purulent nasal discharge.

Infected dogs are otherwise usually bright and active, with a good appetite and no fever.

In some cases, Kennel Cough can progress to pneumonia or sinus infection. In these cases, the dogs will cough up mucus, have difficulty breathing, fever and loss of appetite.

Treatment and prevention

A vaccine (generally intra-nasal) can protect your dog against Kennel Cough, it is highly recommended (and in most cases now, required ) if your dog is going to kennels or day care. The vaccine should be repeated every 6 months or as recommended by your veterinarian.

Hygienic measures are important! Replace the collar by a harness, give only room temperature water and keep the A/C not too low.

Your vet may sometimes prescribe anti-inflammatories or cough medication. Sometimes antibiotics are required to prevent secondary infections.

Heat Stroke in Dogs

Hot weather can be very dangerous for your dog.

Unlike humans, dogs have very few sweat glands and when they are too hot, they mainly eliminate the heat by panting. When panting is not enough, the body temperature will rise, which can be fatal in minutes.

How to prevent heatstroke?

  1. When the weather is nice, make sure your dog has access to fresh water, shaded areas when he is outside and that he does not over-exercise. When the temperature becomes extremely hot, he should be kept indoors and walks should be limited to a few minutes when the temperature is cooler at sunset and sunrise.
  2.  You should be even more careful if your dog has a flat face (bulldogs, pugs…) or if he has an underlying condition such as a heart or lung disease or is overweight, as he will be even more prone to heat stroke.
  3. Never leave your dog in a parked car, even for a few minutes, even in the shade. A parked car can become a furnace in no time, even with the windows open.
  4. If your dog has long or medium hair, giving him a lightweight summer haircut helps prevent overheating. However, ensure that you don’t have him shaved too short, as the coat gives him protection from the sun.

What are the signs of heatstroke?

Excessive panting and difficulty breathing will be the first signs of overheating. When the condition worsens, signs can include increased heart and respiratory rate, drooling, mild weakness, stupor or even collapse. They can also include seizures, bloody diarrhoea, and/or vomiting.

What to do?

If you suspect your dog has heatstroke, the first thing to do is to cover his body with damped towels and place ice packs on top (bags of frozen vegetables can do if you don’t have ice) and rush to the vet.

On the way to the vet, travel with the windows open AND the air conditioning switched on high.

Do not give your pet aspirin or paracetamol to lower his temperature, this will be ineffective and lead to further complications.

At the vet, treatment will consist mostly of replacing lost fluids and minerals with IV fluid therapy. Secondary complications such as kidney failure, development of neurologic symptoms, abnormal clotting, changes in blood pressure, and electrolyte abnormalities will also be monitored.

Are you relocating your pet?

Despite the authorities, airlines and veterinary clinic's efforts to make relocating pet's easier, there is still a lot of confusion about how the travel process works. Many people fear that the whole experience will be expensive, traumatic and dangerous for their beloved pet. 

There are two main ways for your pets to travel, in cargo or as excess baggage. Countries like Thailand will allow the latter and your pet can travel with you in the cabin. However the UK, Australia and many other countries will not allow this and so pets arrive as cargo. 

Like many things nowadays, travelling with your pets can be a pricey process as there are many factors to take into account. Your pet will need the basic requirements of an export permit, valid annual vaccinations, proof that the animal is microchipped and an IATA (International Air Transport Association) approved travel crate. They will also need a an export health certificate (fit to fly certificate) completed by their vet prior to travel. However there could be more to do depending on your destination. 

The best advice advice we can give you is to use a relocation agent to find out all of the necessary requirements specific to you and your pet. You should also check what is needed well in advance as your travel date will sneak up on your before you know it. And remember if you are travelling in the summer to book a late night flight so that your pet isn't outside in the summer heat. 

Finally your pets are very intuitive and they can sense if you are nervous or stressed. Try to keep your emotions calm on the day of travel as your pet will pick up on any negative emotions and will become anxious themselves. 

For a thorough health check (including deworming and tick/flea treatment), fit to travel certificate and calming remedies please call us for an appointment on 04 388 3827.