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Pet Taxi Service

Safe & Comfortable Transport for Your Pet

  • Safe Transport
  • On-Time Service
  • Pet Care Experts

Door to Door

Pick-up & Drop-off

Health Safe

Sanitized Vehicles

Trusted Drivers

Pet Care Trained

Customer & Pet Details

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Pet Transportation Type

Accompanied by Owner

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Booking Summary

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Client Information

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Time and Location

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Estimated time: 25-35 minutes

Vaccination Records

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Disclaimer

By proceeding with this request, you confirm that this is not a confirmed booking and is subject to availability and change. You also confirm that your pet is fit for transport and that all information provided is accurate. Our pet taxi service is strictly for transportation and does not replace veterinary supervision. While we take all necessary precautions to ensure your pet’s safety and comfort, the clinic is not responsible for any unforeseen events, including delays, health-related incidents, or circumstances beyond our control during transit. Drivers reserve the right to refuse service if they suspect any health or behavioral issues in your pet.

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Dr. Shifna Shaan

Veterinarian

Dr. Shifna Muhammed Shaan is a trusted veterinarian in Dubai known for her gentle approach and deep commitment to animal care. Originally from Kerala, India, she completed her veterinary degree at the respected Kerala Veterinary and Animal Sciences University before bringing her skills to the UAE, where she has been caring for pets for nearly seven years.
Now a valued part of the Vienna Vet team, Dr. Shifna is a general practitioner with a special interest in internal medicine. She is currently advancing her expertise through a GpCert while also providing high-quality care in dentistry, dermatology, cytology, and routine surgeries.
Beyond the clinic, she’s a proud mom who enjoys cycling with her kids, dancing, relaxing with music, and movie nights at home. Dr. Shifna’s mix of clinical knowledge and heartfelt care makes her a favourite among pet parents and a trusted name in veterinary care across Dubai.

Dr. Meena Al Rabadi

Veterinarian

Dr. Meena Al Rabadi, originally from Jordan, joined Vienna Vet in April 2025, bringing with him over 14 years of experience in small animal care. A graduate of the Jordan University of Science and Technology, he has practiced extensively across Jordan and the UAE, focusing on general veterinary medicine with a calm and compassionate approach.
Dr. Meena has spent the past eight years working in the UAE, where he became known for his steady hand and clear communication with both pets and their people. Whether it’s routine checkups or unexpected emergencies, he is dedicated to providing thoughtful, thorough care for every patient.
Outside the clinic, Dr. Meena is a passionate artist who enjoys drawing and sculpting, often inspired by the animals he works with. His creative eye and gentle manner make him a trusted and valued member of the Vienna Vet team.

Dr. Parvathy Nair

Veterinarian

Dr. Parvathy Gopakumar Nair joined the Vienna Vet team in August 2024, bringing with her a decade of experience and a deep-rooted passion for animal care. Originally from India, she earned her Bachelor’s degree in Veterinary Science and Animal Husbandry from the Kerala Veterinary and Animal Sciences University in 2015. She went on to complete her Master’s in Veterinary Medicine, focusing on canine dermatology, alongside advanced clinical training in radiography, ultrasonography, and emergency medicine.
To complement her clinical expertise, she pursued distance education in infectious diseases, food safety, and public policy from the University of Saskatchewan, Canada.
Dr. Parvathy has worked across various settings including small animal clinics and a wildlife conservation center in India. Before relocating to the UAE, she practiced as a veterinary surgeon for several years. From late 2019, she served as a small animal and exotic veterinarian in Dubai, with extensive experience treating birds, reptiles, and small mammals, as well as performing soft tissue surgeries and managing complex medical cases.
Beyond the clinic, she enjoys dancing, drawing, and spending quality time outdoors with her family. At home, she shares her life with a charismatic African grey parrot named Bahubali.

Dr. Flavia Grasso

Veterinarian

Originally from Sicily, Dr. Flavia Grasso brings warmth, experience, and clinical precision to her role at Vienna Vet. She studied Veterinary Medicine in Italy and built a solid foundation in internal medicine, diagnostic imaging, and interventional care through years of hands-on experience at top referral centers.
Dr. Flavia has a particular passion for abdominal ultrasound, a field she has refined through continuous training and daily clinical work. Her calm approach, attention to detail, and thorough diagnostics make her a trusted choice for pet owners and a respected colleague in the veterinary community.
Since moving to Dubai, Dr. Flavia has become an integral part of Vienna Vet, where she provides thoughtful, high-quality care with a focus on communication and empathy. Clients appreciate her honesty, kindness, and ability to make even complex cases easier to understand.
Away from work, Dr. Flavia is a devoted mum to twin girls. She loves to travel, learn, and stay active—bringing that same energy and curiosity to every patient she treats.

Dr. Hatem Mamdouh

Advanced Veterinary Dentistry & Oral Surgery

Dr. Hatem Mamdouh is a veterinarian with over 10 years of clinical experience, specializing in advanced veterinary dentistry and oral surgery. He graduated from Zagazig University, Egypt (2013) and has practiced in Egypt and the United Arab Emirates. He joined Vienna Vet in June 2023, where he provides both primary and referral-level dental care.

Dr. Hatem has completed extensive postgraduate training, including Advanced Dentistry Master Classes in Denmark (2025) and microscopic endodontic and restorative surgery training at PAWS & Hooves veterinary Dentistry College, Shanghai, China. He is the first veterinarian in the UAE to perform canine prosthodontics, including metal crown veneers in dogs.

At Vienna Vet, Dr. Hatem offers a comprehensive range of advanced dental and oral services for both referral cases and direct clients, including:

  • Endodontic treatments (root canal therapy and vital pulp therapy)
  • Orthodontic correction of malocclusions
  • Periodontal treatment, including chronic and immune-mediated stomatitis
  • Prosthodontics (metal crowns and veneers)
  • Laser therapy for dental and oral conditions
  • Non-invasive management of maxillofacial fractures
  • Advanced dental imaging, oral surgery, and complex extractions

Dr. Hatem is a member of both the American Veterinary Medical Association (AVMA) and the Canadian Veterinary Medical Association (CVMA). He is committed to clear communication with pet owners and referring veterinarians, providing detailed case updates, follow-up plans, and long-term oral health strategies.

Whether you are a pet owner seeking advanced dental care or a veterinarian looking to refer a complex case, Dr. Hatem Mamdouh at Vienna Vet offers expertise, precision, and compassionate care.

Dr. Michaela Gradinger

Clinic Owner & Veterinarian

Dr. Michaela Gradinger is the founder and lead veterinarian at Vienna Vet, established in 2013 to bring compassionate, high-quality veterinary care to Dubai’s beloved pets. Born and raised in Vienna, Austria, Michaela fulfilled her lifelong dream of opening a clinic where expert treatment, empathy, and teamwork come together—where animals are cared for as if they were family.

She earned her veterinary degree from the University of Veterinary Medicine in Vienna, where she also began her career. Over the next several years, Michaela gained extensive experience across a variety of settings—from busy emergency clinics like Tierklinik Währing Dr. Hutter & Hutter to Austria’s largest animal shelter, Tierschutzhaus Vösendorf.

In 2004, she moved to Dubai to take on the role of sole veterinarian at Jumeirah Veterinary Clinic, where she provided care for a wide range of pets for nearly a decade. This experience laid the groundwork for Vienna Vet, which she founded to deliver personalized, first-class care for every patient—from hamsters to hounds.

Michaela specializes in small animal veterinary medicine with a tailored approach to every case. Her surgical skills are as diverse as her patient list, including everything from a chameleon’s broken jaw to tumor removals on tiny rodents, and even complex orthopedic procedures like cruciate repairs in aging dogs.

From day one, she made it a priority to support street cat rescue and community animal welfare programs, believing that world-class veterinary care should extend to all animals, not just those with homes.

When she’s not in the clinic, Michaela enjoys time with her two young children—often at the beach. She also fondly remembers her former passions for diving, horseback riding, and camping, which used to keep her energized outside of work.