frequently asked questions
Yes, Vienna Vet provides optional in-house grooming services. You can book bathing, brushing, nail trimming, and sanitary trims while your cat is boarding. Our grooming services are carried out by trained staff who understand how to handle anxious or sensitive cats safely.
Yes. Vienna Vet offers a cat-only boarding environment designed to reduce stress and prevent exposure to dogs. Our cat-only cattery includes private condos, quiet rooms, vertical climbing spaces, and feline-friendly handling, ensuring a calm and secure stay.
It depends on each cat boarding facility. At Vienna Vet, we provide high-quality commercial cat food from Hill’s Science Plan, but we encourage pet parents to supply their cats’ regular food to maintain consistency and prevent stomach upset. We can also follow special dietary or medical feeding instructions for sensitive or elderly cats.
Yes. At Vienna Vet, we welcome pre-booking tours. Visiting beforehand allows you to see the cleanliness, safety measures, staff interaction, and living spaces, helping you feel confident about your cat’s stay at our ISFM Gold-Standard facility.
Dubai catteries require cats to be fully vaccinated with FVRCP (core vaccine), Rabies, Feline Infectious Enteritis (Panleukopenia), and Calcivirus. Vaccines must be up to date for admission at Vienna Vet. We also request flea and tick prevention and recent deworming for added safety. Vienna Vet’s cattery follows strict health protocols to ensure a clean, disease-free environment for all boarded cats. Contact us if you need help getting your pet vaccinated.
To ensure availability, we recommend making reservations as soon as possible, especially during busy periods such as holidays and peak travel times. Early booking also helps us prepare for any special care your cat may need and ensures a smooth check-in process.
To provide comfort, we suggest bringing your cat’s regular food, any medications, and any familiar items. To help us provide individualized cat care, please provide detailed instructions on feeding times, medication schedules, and any behavioural notes.
With climate control and soft bedding, we maintain a calm, quiet environment. To reduce anxiety, each cat has its own designated space. We closely monitor your cat’s feeding and daily routines, and provide enrichment tailored to their unique personality. Keeping noise and other problems to a minimum is a top priority.
Of course. We have a lot of experience taking care of cats who have long-term health problems like diabetes, kidney disease, and thyroid problems. We can administer insulin shots, take pills orally, and follow special feeding instructions precisely. Please provide detailed medical information when making your reservation so we can get ready.
Our cattery is integrated within a fully equipped veterinary hospital, providing immediate access to expert medical care and daily health monitoring. We ensure cat-friendly, low-stress boarding environments. Our staff are specially trained in feline behaviour and care, ensuring your cat’s comfort and well-being.








